Overall, I'm glad that I decided to take this course. Juggling work, school and family can be very difficult. I found, however, that this course was not a distraction and that I did not resent the time spent reading, writing and studying. Instead, I found myself applying the knowledge that I gained on computer systems, management tactics and human behavior. The course exposed me to management concepts like the ERP and the CRM that are fascinating in their implications for the future of consumers everywhere, but are not terribly relevant to my work. The course also included topics like computer security that I find relevant each day whenever I boot up my workstation.
Regarding the book, I only realized that the case studies were excerpted from larger articles when I started researching for the group project. I wish that I had known earlier – I found the case studies interesting and would almost definitely have looked them up in the Library Databases.
The discussion was one of the most stimulating parts of the course. The requirement to respond to others' posts kept the conference area lively, and forced students to offer insights into topics they might otherwise have avoided. After all, it's usually easier to comment on someone else's idea than to compose a new idea from scratch.
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